IMPORTANT INFORMATION ON TRANSITION INTO NEW SOFTWARE PLATFORM
Dear Marrano Supplier,
Marrano will be launching a new Vendor Portal. On Friday December 29, 2023, you will receive an email with your username and temporary password. There are instructions contained in this document on how to sign in. If you have problems email support@marranohomes.com to submit a support ticket.
If you have not updated or sent in your updated contact information please fill this form out Click here for contact form
VendorLink is a Web based portal that will contain information that you will need to build/service a Marrano Home. We will be phasing out the old portal that you have been using for many years. We understand change is hard, going forward we hope this tool will help provide the information you need to build and service a Marrano Home in the future. The old vendor portal will still be available while we transition.
You should get an email with a PDF document that has a step-by-step guide on how to setup your account and navigate around. With the contact information you provided us, user permissions have been setup appropriately. You will see what you have been assigned to see. If you did not get this email or have not filled out the contact form, reach out to Marrano to get your account set up. support@marranohomes.com
Information on the NEW Vendor Portal:
- Production Schedules - Similar to Smartsheets. (we will be phasing out smartsheets, both smartsheet and newstar will still be available while we transition. Schedules in Newstar will populate when information is put into the system. Everything in Smartsheet is still being updated on a day to day as we transition. You may not see information in Newstar yet until information has been processed.)
- Warranty Work Orders
- Purchase Orders and Payment information
- Documents associated with the home via Document Management
- Sales Detail information of options/selections the customer has made.
- Other future modules will be added as needed.
TAKE NOTE OF THE WEB SITE ADDRESS OF THE NEW PORTAL
If you have any questions or need further assistance, please email support@marranohomes.com.
Sincerely,
Marrano Homes